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Focusing on practical skills and techniques that you can put into action straight away this course is aimed at first time managers/supervisors, or established managers looking to refresh their skills and focus.
The programme offers four modules in total to allow you to develop your skills in manageable chunks.
You can attend the course in its entirety or you can choose to attend individual modules. Contact us if you wish to only attend part of the course.
We can also deliver this programme as an in-house option for larger businesses.
Module 1 - Understanding the Role
Explore what it means to be a leader and assess your current levels of performance. Focus on team relationships and discover how to create the right environment in which others will be motivated to achieve great results
Module 2 - Time Management and Workplace Productivity
This module is all about getting things done by developing great time management skills. This will reduce your stress levels, increase your productivity and make it easier to manage your team effectively. Good time management skills will help you to stay focused and in control and will enable you to help others who can’t see the wood for the trees at times.
Module 3 - Handling Conflict in the Workplace
Reducing and resolving conflict in the workplace is an essential managerial skill. Conflict is often seen as a negative, yet it can lead to great change and improvement. It is inevitable that conflict will occur and in this module we explore the different types of conflict that you will face in the workplace, discover strategies for managing conflict, and learn when to resolve it yourself and when to escalate it.
Module 4 - Developing Others & Giving Feedback
Developing people can be fraught with difficulty but your business achievements will be affected by the performance of those around you. Knowing how to approach the development of others is an essential skill that this module will focus on.
WHO SHOULD ATTEND?
(Minimum number of 8 attendees required)
Bold Consultancy Ltd
Victoria has over 17 years experience in people and performance development operating in both the United Kingdom and New Zealand. Victoria specialises in the design, delivery and evaluation of management, leadership, supervision, sales and service programmes. Victoria has trained in all sectors (private, government and corporate) across a broad spectrum of industries and brings an in-depth knowledge and experience offering informative, highly practical and motivational training. Victoria works in-house with organisations around New Zealand, is totally committed to helping individuals reach their potential, and assists organisations to achieve their business objectives through the development of their people.