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Reducing and resolving conflict is an essential leadership skill. It is inevitable that conflict will occur and each person has their own natural strategy when dealing with conflict. Some strategies are more effective than others and in this module we explore different types of conflict and methods to resolve them. A great leader can turn a conflict situation into an opportunity for change and you will be taught the tactics for achieving this goal.
Victoria Barkway, Bold Consultancy Ltd
Victoria has over 17 years experience in people and performance development operating in both the United Kingdom and New Zealand. Victoria specialises in the design, delivery and evaluation of management, leadership, supervision, sales and service programmes.
Victoria has trained in all sectors (private, government and corporate) across a broad spectrum of industries and brings an in-depth knowledge and experience offering informative, highly practical and motivational training.
Victoria works in-house with organisations around New Zealand, is totally committed to helping individuals reach their potential, and assists organisations to achieve their business objectives through the development of their people.