Service Manager

Service Manager - Rangiora Toyota

Rangiora Toyota is a family owned business serving rural Canterbury motorists with a personalised and connected Toyota Dealership offering new Toyota and used vehicle sales, genuine parts and accessories, vehicle servicing and repairs. As part of the wider McDermid Group incorporating Rangiora, Kaiapoi, Ashburton, Blenheim and South Canterbury Toyota Dealerships, this rewarding management role offers the chance to work with New Zealand's most popular vehicle brand, within a strong group of rural based Toyota dealerships.

As Service Manager, reporting to the Branch Manager, the successful applicant will be responsible for:

  • developing and mentoring high performing, customer focussed, service teams at our Rangiora and Kaiapoi service locations;
  • leading department staff by example in terms of work practices, ethics and general conduct.
  • achievement of performance targets and financial budgets through a strong understanding of service department productivity and efficient management
  • complying with Toyota New Zealand standards and ensuring all retail, warranty and internal work is processed correctly and efficiently
  • maintaining regular customer contact, ensuring expectations are exceeded and opportunities for growing the business are maximised
  • achieving excellence in all measures of Customer Relationship Management

A record of successful leadership of an Automotive Service related team is essential along with very high levels of automotive technical knowledge and experience. You will also need to hold a current and clear full NZ driver's license and have the legal ability to work in New Zealand.

The successful applicant will enjoy working within a busy, extremely customer focused environment as part of an enthusiastic, committed and fun team. On-going personal development and a very competitive remuneration package is offered in recognition of the importance of this role to our continued success.

If you're ready for this challenge we want to hear from you!

Please apply online with a covering letter and supporting CV including your employment history to:

Paul Harford, Branch Manager - Rangiora and Kaiapoi Toyota.  

 Applications Close: 10-September-2017 Apply online for this role or contact Rangiora Toyota for more information

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