General Manager

Heritage Hotel Hanmer Springs

About us:

Heritage Hotel Management Limited operates Heritage Hotels, CityLife Hotels and Heritage  Collection properties. Our focus is on the delivering The Heritage Experience (T.H.E), which promises our guests an exceptional and personalised service every time they stay with us.

We are seeking an experienced General Manager for our Heritage Hotel Hanmer Springs. This historic lodge building has been lovingly restored to its former glory and is surrounded by immaculately landscaped gardens. The hotel is located in the center of the village and just a short drive to all of the attractions of the Southern Alps region. The hotel has 63 rooms and garden villas, and hotel facilities include Isobel’s restaurant and bar, an outdoor swimming pool, tennis court, petanque court and extensive conference facilities.

The role:

As our General Manager, you will be responsible for both the strategic planning of hotel activities and the operational functions of the hotel, with a key focus on demonstrating strong leadership to your management team. You will be accountable for both the guest and staff experience, financial leadership and delivering results, and ensuring the Heritage vision and values are delivered every day.

You will be a passionate hotelier dedicated to hosting the warmest welcome to our guests, with a proven track record of achievement and leading a high performing team. You will bring a thorough understanding of sales and marketing with the competitive drive to position our hotel as a market leader. As the ambassador for the property, you will excel at building and maintaining relationships with both our clients and the local community using your excellent interpersonal skills. You will have an energetic and innovative approach to doing business, be committed to our company values and have the exacting standards required to achieve our organisational goals.

About you:

  • Significant experience as a hotel general manager.
  • Proven leadership and management capabilities.
  • Sound financial knowledge with proven experience in budgets and reporting.
  • Excellent oral and written communication skills including the ability to liaise with owners and directors.
  • Awareness of sustainability within a hotel environment.
  • A tertiary qualification in a relevant area is highly desirable.
  • The drive to achieve our vision for our guests and employees “In Our World – You are Someone Special”.
  • Commitment to strong business ethics and personal integrity.

If you are a proven leader with a passion for hotel management, the desire to build a strong values-based culture in your team and the energy to drive results we would love to hear from you.

We can offer you a very competitive remuneration package, the opportunity to influence the direction and success of one of our key hotels, a career in a hotel group with an excellent reputation, and some great staff benefits.

Applicants for this role must have the right to work in New Zealand. All applications will be treated in the strictest of confidence.

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